Availability of results

 

Unofficial results

Unofficial results are available online 13 days after your test. It may take until that afternoon for the results to become visible. These online unofficial results are only available for 28 business days after the test result release date. Your TRF number is available on both the Test Report Form you receive and through the unofficial online result at the bottom of the page.

Please note that these are not to be used for official purposes, and that all institutions or agencies require official Test Report Forms.

Official results

On the 13th day after your test, official results will be sent via regular mail or courier. We strongly encourage you choose the courier option as regular post cannot be tracked and may take up to 3 weeks for delivery.

Test takers can also choose to pick up official TRF at our main office in Montreal after 1:00 p.m. on the 13th day after the test. Test takers must notify IELTS Canada College, before the results are released and they must bring their test day identification with them to pick up the TRF.

Transfer & Cancellation

Requests for transfer or cancellation must be received by the head office at least 5 weeks prior to the first choice test date. If it is less than 5 weeks from your test date, refunds and test date transfers will only be considered for Special Circumstances.

The following are considered Special Circumstances for Test-Day transfer or refund:

  • Serious Illness— hospital admission or serious injury: accompanied by a medical note from a registered Medical Doctor.
  • Loss or Bereavement— death of a close family member: accompanied by a death certificate.
  • Hardship/Trauma— victim of a crime, victim of a traffic accident: accompanied by police report.
  • Military Service— enlist: accompanied by a letter from government.

A $70 fee will be charged for rescheduling or cancelling a test. There are no exceptions.

For all transfer or cancellation requests please complete the following forms and email, fax or mail to the head office:

Payment Form

Request for Refund or Test Day Transfer Form

If you qualify for a Special Circumstance transfer or cancellation after test day, the transfer or cancellation request must be obtained 5 days after the test date.

Test takers who miss the timeline will NOT receive a transfer or cancellation and MUST reapply.

Refunds: Refunds may take 2–3 weeks for processing.


CONTACT US

1118 Sainte Catherine West 4th floor
Montreal, Quebec, Canada, H3B 1H5

info@collegecanada.com

General Inquiry: 514 868 6262

中文: 1 514-914-7679

Español: 1 514-917-7679

College Programs: 1 514 994 0554

_____________________________________

IELTS Department:

ielts@collegecanada.com 
514 994 7974
514 994 0304

Need more information?

BUSINESS HOURS

  • Monday-Friday: 8:30 am to 8:30 pm
  • Saturday: 8:30 am to 5:30 pm
  • Sunday: Closed